FREQUENTLY ASKED QUESTIONS:

When can I use my charity access code?
Access codes are valid 24 hours after you make your purchase. Log onto kennethcole.com/charity and follow the simple steps to donate the $10.

What do I do if I do not receive, or I lose, the confirmation email that contains the KC Access charity code?
Contact the Kenneth Cole Productions Help Desk at 1 800 KEN COLE and they will send you a new email with your access code.

What do I do if I do not receive, or I lose, my KC Charity gift card?
Contact the Kenneth Cole Productions Help Desk at 1 800 KEN COLE and they will supply you with a new code.

May I enter the sweepstakes more than once?
No.

When is the sweepstakes drawing?
The sweepstakes drawing will be on or about February 1, 2009. Potential winners will be notified by mail from our corporate offices.

How will I know if I have won the sweepstakes?
Potential winners will be notified by mail, after February 1, 2009, from our corporate office.

Can I give my email/card to some else to donate?
Yes.

Can I trade the charity card (at stores) in for cash, merchandise or a gift card?
No.

Can I apply my $10 access charity code to an on-line order as a discount?
No.

Will I receive a $10 card for every $100 I spend in the same order (Example: My order was $300.00 - will I receive 3 charity cards/3 email access charity codes worth $10)?
The donation offer applies to a purchase of $100 or more, so a purchase of $300 will only get one $10 card.

Will I receive a charity card/email confirm access charity code every time I spend $100 until 12/24/08?
Yes, every time you make a purchase of $100 or more at any Kenneth Cole New York retail store, Kenneth Cole company store or at kennethcole.com from 11/5/08-12/24/08, you will get a $10 donation card.

What do I do with my charity card/email confirm access charity code if I do not use it by 3/31/09?
Codes must be used by 3/31/09 or they become invalid. You can use your $10 charity confirm access code at http://www.networkforgood.org/kennethcole until 10/28/09.

Are my donations with my charity card/email confirm access charity code tax deductable?
No.

How do I check the balance on my charity confirm access code?
You can check your balance at https://www.networkforgood.org/goodcard/balance.aspx.

Once I have my charity confirm access code, how do I redeem it?
Your charity confirm access code is redeemable at http://www.networkforgood.org/kennethcole.

Who is Network For Good?
Network For Good is the charity that Kenneth Cole has partnered with to make it easy for you to donate your $10 charity access code to any charity. You can learn more at http://www.networkforgood.org/about.